Frequently Asked Questions | FAQ
Appointments & Booking
How do I book a therapy session with Zoie?
You can schedule an appointment directly through this website by clicking the "Book Now" button. Zoie offers flexible scheduling to accommodate new and returning clients.
Is Zoie accepting new clients?
Yes! Zoie is currently accepting new clients seeking individual therapy and couples therapy. Spots are now available for Zoie’s Women’s Support Group, Healing Hearts. If you’re looking for a licensed therapist for anxiety, depression, or general mental health support, you can book your first session online today.
How soon can I schedule an appointment?
Zoie typically has availability within a week. If you’re ready to start therapy, check her schedule and book a session directly through the website.
Does Zoie offer virtual therapy sessions?
Yes! Online therapy is available for clients who prefer the convenience of virtual sessions. This allows you to receive professional mental health support from the comfort of your home.
Does Zoie accept insurance?
Zoie is not accepting insurance at this time. Zoie is happy to provide you with a SuperBill to use as a claim to send to your insurance if you’d like to use your out-of-network benefits.
Steps to determine your out-of-network benefits for mental health
1. Call your health insurance provider (usually, this number is on the back of your insurance card).
2. Ask whether you have out-of-network benefits, specifically for mental health.
3. Ask whether you have an out-of-network mental health deductible, and if so, ask how much it is and how much has been met so far.
4. Ask what percentage your health insurance provider will cover per mental health session once they begin reimbursing you (i.e., once you meet your out-of-network mental health deductible).
5. Confirm that they cover CPT code 90837 (this is the medical code I bill under).
6. Ask how many mental health sessions per year are covered (sometimes, it's unlimited).
7. Ask how you get reimbursed/submit a claim for reimbursement. Ask how many days it takes for the claim for reimbursement to be processed and for the reimbursement to be sent to you.
8. Ask what your plan's out-of-network out-of-pocket maximum is — meaning, once you hit a certain $ amount of out-of-network out-of-pocket payments (for example, $2,000), you may be eligible for 100% reimbursement of out-of-network costs.
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Therapy Services
What mental health conditions does Zoie treat?
Zoie specializes in therapy for anxiety, depression, stress management, life transitions, relationship challenges, and personal growth. She provides evidence-based therapy tailored to your unique needs.
What type of therapy does Zoie offer?
Zoie utilizes EMDR, cognitive behavioral therapy (CBT), mindfulness-based techniques, and person-centered therapy to help clients navigate their mental health journey.
Does Zoie offer therapy for anxiety?
Yes! Anxiety therapy is one of Zoie’s specialties. She works with clients to develop coping strategies, reduce stress, and improve overall emotional well-being.
Can therapy help with depression?
Absolutely. Therapy for depression can help you process emotions, build resilience, and develop strategies to improve your mood and daily life. Zoie provides a supportive and non-judgmental space for healing.
Do I need therapy?
If you’re feeling overwhelmed, anxious, depressed, or struggling with life transitions, therapy can help you gain clarity and emotional support. Whether you need short-term guidance or ongoing support, Zoie is here to help.
General Information
Where is Zoie located?
Zoie Kaley provides therapy services online for clients in New York. If you’re looking for a licensed therapist near you, check the service areas listed on our website.
How long are therapy sessions?
Sessions typically last 50 minutes. During your first session, Zoie will take time to understand your needs and develop a plan that works best for you.
Is online therapy effective?
Yes! Studies show that virtual therapy can be just as effective as in-person therapy for treating anxiety, depression, and other mental health concerns. Zoie offers secure and confidential online therapy sessions for your convenience.
How do I prepare for my first therapy session?
Before your first session, take a few moments to reflect on what you’d like to achieve in therapy. You don’t need to have all the answers—Zoie will guide the conversation and help you set goals that feel right for you.
Get Started Today
How do I contact Zoie Kaley?
Ready to get started? Click "Book Now" to schedule your first session today.